ISO 9001:2015 – Quality Management System

Overview

ISO 9001:2015 is the world's most widely adopted management system standard — over 1 million certificates issued in 170+ countries. It provides a framework for establishing, maintaining, and continually improving a Quality Management System (QMS) that consistently delivers products and services meeting customer and regulatory requirements. The 2015 revision introduced risk-based thinking, stronger leadership emphasis, and Annex SL High-Level Structure for integration with other ISO standards.

ISO 9001 is sector-neutral — applicable to any organisation of any size in any industry. It is a mandatory qualification criterion for many large enterprise procurement programmes, government tenders, and international supply chain registrations.

Seven Quality Management Principles: Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-Based Decision Making, and Relationship Management.

Timeline: Gap Analysis (2–4 weeks) → Documentation (4–8 weeks) → Implementation and Training (4–8 weeks) → Internal Audit (2–3 weeks) → Stage 1 Audit → Stage 2 Audit → Certificate. Total: 3–6 months.

Certification body audit fees: Rs.25,000–1,50,000 (varies by size and body). Annual surveillance audits: Rs.15,000–75,000. Recertification every 3 years.

MFiling implementation support: from Rs.29,999 (exclusive of certification body fees).

Key Benefits

Documents Required

How it Works

Frequently Asked Questions